Sending Feedback

The feedback link is always at the top of the screen for easy access. Use this link to submit your feedback and requests for additional Web Trading features.

Click the Feedback icon Feedback, and a dialog box appears:

  • Enter your comments to Suggest a Feature for improving the Web Trading experience.
  • Click the Report a Problem tab to alert us to any issues you are experiencing. For account support, please contact us directly.

The customer support number and email address also display on both tabs.

Note: This feedback channel is for submitting feature requests or reporting issues with the Web Trading software. For support related to account funding, data subscriptions, or trading, please contact Client Services.